privacy policy

Last updated: 29 July 2026

At Malvern CCTV, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Malvern CCTV provides CCTV installation and security services across Worcestershire and the surrounding areas.

Contact Details

Malvern CCTV
2 Oakfield Rd
Malvern
WR14 1DS
United Kingdom

Email: info@malverncctv.co.uk

Telephone: 01684 210629

What Information We Collect

When you contact us through our website, we may collect:

  • Your name

  • Your email address

  • Your telephone number

  • Any information you choose to include in your message

We only collect information that you voluntarily provide to us.

How We Use Your Information

We use your personal information solely to:

  • Respond to your enquiry

  • Contact you regarding the services you have requested

  • Provide quotations or information relating to our services

We do not use your information for marketing unless you have specifically requested it.

Lawful Basis for Processing

Under UK GDPR, our lawful basis for processing your personal information is Legitimate Interests. This allows us to respond to enquiries and provide information about the services you have requested.

How We Store Your Information

We take appropriate measures to keep your personal information secure.

Your information is only retained for as long as necessary to deal with your enquiry or provide our services, unless we are required by law to keep it for longer.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We do not share your personal information with third parties for marketing purposes.

We will only disclose your information where required by law.

Cookies

Our website may use essential cookies that are necessary for the website to function correctly.

If additional analytics or marketing cookies are introduced in the future, we will update this Privacy Policy and, where required, request your consent before they are used.

Your Rights

Under UK GDPR, you have the right to:

  • Request access to the personal information we hold about you.

  • Request that inaccurate information is corrected.

  • Request that your information is deleted where appropriate.

  • Object to or restrict the processing of your information.

  • Request a copy of your personal information in a portable format where applicable.

  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details above.

Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve your concerns.

You also have the right to lodge a complaint with the UK’s supervisory authority:

Information Commissioner’s Office (ICO)

Website: https://ico.org.uk/

Telephone: 0303 123 1113

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations. Any updates will be published on this page, together with the revised date.